FAQ
Ordering
What is Monsthread?
We are dedicated to introducing the beauty and uniqueness of local fashion to the international stage. Not only provides high-quality products that reflect the creativity and cultural heritage of Indonesia but also commits to empowering the local fashion community through various development and collaboration programs.
How can I stay updated with the latest on Monsthread?
To stay informed about new features, events, and community updates, make sure to follow our official social media channels and regularly check the announcements section on the Monsthread website.
Instagram : @monsthread
I have a local fashion brand, can I join Monsthread?
Yes, you can! Please contact us via email at monsthread@gmail.com.
Shipping, Returns & Exchanges
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?
